free pick Terms of Use
When you open an account on free pick, you accept our terms governing deposits, withdrawals, live-table play, sportsbook markets, slot games, and dispute resolution. Our terms reflect how we operate: we enforce KYC verification, we settle payouts through the payment method you deposit from, we reserve the right to close accounts that breach our rules, and we maintain records of all transactions for compliance.
Our free pick terms cover account eligibility (users must be of legal age under their jurisdiction's law), prohibited conduct (fraud, collusion, arbitrage betting), table rules for blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo, bonus terms (if applicable), and our dispute-resolution process. Our service is available only where local law permits; you are responsible for confirming eligibility in your jurisdiction before registering.
This page summarizes our key terms. For detailed information about account security, data handling, and legal responsibilities, see our Privacy policy and Legal notice
Account Opening and Verification on free pick
To create a free pick account, you must provide an email address or phone number, a password, your full name, and your date of birth. During registration, you accept our terms and confirm that you meet your jurisdiction's eligibility requirements. We do not knowingly offer our service to minors; if your jurisdiction specifies a minimum age, you must meet that age to use free pick.
After registration, we require identity verification (KYC). You must submit an official document—national identity card, driving license, or passport—to confirm your name and date of birth. Verification typically completes within 24 hours. Until your account is verified, you cannot deposit or play on free pick. Providing false information during registration or verification may result in account closure and forfeiture of funds.
Your free pick account is personal and non-transferable. You may not share your login credentials, allow another person to use your account, or operate multiple accounts. If we detect account sharing or multi-accounting, we may freeze the account and void any pending winnings. You are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your login.
Our free pick service is jurisdiction-restricted
We offer our service only in jurisdictions where online gaming is permitted by law. You are responsible for confirming that access and use of free pick comply with the laws of your jurisdiction.
Deposits, Withdrawals, and Payment Methods
We at free pick accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. You link a payment method to your account during setup; the account must be registered under your own name. Deposits are processed instantly, and your account balance updates immediately. We do not impose fixed minimum or maximum deposit amounts; you control the size of each transaction.
Withdrawals on free pick process through the same payment method you used for your most recent deposit, or to an alternative method you've linked and verified. We process withdrawal requests within our standard verification windows. Mobile wallets (mobile banking, local payment) typically settle within hours; bank transfers depend on your receiving bank's processing schedule. You may withdraw your full balance or any portion at any time, subject to account verification status.
If you dispute a deposit or withdrawal transaction, contact our support team via live chat. We keep records of all deposits and payouts for 90 days. If a transaction is reversed or disputed, we investigate and resolve the matter in accordance with your payment provider's rules and our internal policies.
Table Rules and Live-Dealer Play
All live-dealer tables on free pick—blackjack, roulette, baccarat, Dragon Tiger, Sic Bo—operate under house rules displayed before you join. Blackjack tables on free pick follow standard casino rules: dealer stands on 17, natural 21 pays 3-to-2, insurance and side bets are optional. Roulette tables feature European (single-zero) or American (double-zero) wheels with fixed payout structures. Baccarat tables settle Player, Banker, and Tie outcomes per standard rules; Banker win is subject to commission.
Our free pick dealers are trained and monitored for fair play. Each table broadcasts via multi-camera setup so you see hands, cards, and wheel outcomes clearly. All table sessions are recorded and retained for 90 days for dispute resolution and compliance audit. If you believe a dealer error or technical malfunction affected your hand, our support team can retrieve the session record and investigate.
Prohibited conduct on free pick includes: collusion with other players to manipulate outcomes; arbitrage betting across different markets; use of software bots or automated tools; fraudulent claims; or attempts to exploit technical vulnerabilities. We reserve the right to close your account and void winnings if we detect prohibited conduct.
Our free pick terms exist to maintain fair play, protect account holders, and ensure compliance. Transparency and consistent enforcement are core to how we operate.
Disputes, Account Closure, and Liability
If you have a dispute regarding a transaction, a hand outcome, or an account decision, contact our support team via live chat or through our FAQWe will review your account history, retrieve session records, and respond within our standard response window. Most disputes are resolved within 48 hours. If you remain unsatisfied, you may escalate through our legal channels as outlined in our Legal notice
We at free pick reserve the right to close your account at any time, with or without notice, if you breach our terms, engage in prohibited conduct, fail verification, or violate applicable law. Upon closure, any remaining balance is subject to withdrawal only after any disputes are resolved. We are not liable for account closure, suspension, or temporary access restrictions undertaken in accordance with our terms.
Our liability on free pick is limited to direct losses resulting from our negligence or breach. We are not liable for indirect, consequential, or lost-opportunity damages. Our maximum liability is capped at the amount you have deposited in the last 12 months. By accepting our terms, you waive claims against us beyond these limits.
Our free pick Jurisdiction and Applicable Law
Our free pick service is available only in jurisdictions where online gaming is permitted by applicable law. We do not knowingly operate in territories where our service is prohibited. You are responsible for verifying that your access to and use of free pick comply with the laws and regulations of your jurisdiction.
When you use free pick, you acknowledge that we reserve the right to restrict, suspend, or terminate access in jurisdictions where our service becomes illegal or unregulated. We may implement geo-blocking to prevent access from restricted territories. If you access free pick from a jurisdiction where we do not operate, you do so at your own legal risk, and we accept no liability for consequences.
Our free pick terms are governed by the laws applicable in our operating jurisdiction. Disputes will be resolved according to those laws unless otherwise specified in our Legal noticeBy accepting our terms, you agree to this governing-law clause and to the dispute-resolution procedures outlined in our legal documentation.
Questions about our terms? Review our FAQ or contact our support team. For account matters specific to Jakarta, Surabaya, Bandung, Medan, or Semarang, our multilingual team is available 24/7. For formal legal inquiries, see our Legal notice
Service Availability and Legal Framework
Service availability
We at free pick offer our service only in jurisdictions where local law permits online gaming. Our service is not available in all territories, and we do not market or promote our platform in jurisdictions where we are prohibited from operating. The availability and legality of our service varies by region; some jurisdictions allow online gaming under specific regulatory frameworks, while others prohibit it entirely. We maintain a jurisdiction-restriction policy to ensure compliance with applicable law in each territory where we operate. Before accessing free pick, you must confirm that your jurisdiction permits online gaming services and that your use of our platform does not violate local statutes or regulations. We reserve the right to block, restrict, or terminate access from any jurisdiction at any time if we determine that our service is no longer legally permissible in that territory. Our service terms apply equally to all users within our permitted jurisdictions, regardless of their location within those areas (e.g., Jakarta, Surabaya, Bandung, Medan, Semarang). You assume full responsibility for verifying your jurisdiction's legal status before using free pick.
Account eligibility
Eligibility to open an account on free pick is determined by applicable law in your jurisdiction. Most jurisdictions require account holders to be of legal age; we comply with that requirement by requesting your date of birth during registration and by not knowingly permitting minors to access our platform. When you register on free pick, you explicitly confirm that you meet the minimum age and other eligibility requirements specified by the laws of your jurisdiction. If your jurisdiction specifies that only residents or citizens may use online gaming services, you confirm that you meet that status. We verify account eligibility through our Know-Your-Customer (KYC) process, which includes identity confirmation via official documents. If verification reveals that you do not meet eligibility criteria, we will close your account and process a refund of any remaining balance according to our withdrawal procedures. Some jurisdictions may impose additional eligibility restrictions (e.g., professional restrictions, banking restrictions, or sanctions lists); we comply with those restrictions by screening accounts against available sanctions and compliance databases. You remain responsible for ensuring your continued eligibility throughout your use of free pick.
Local-law responsibility
You, the user, are solely responsible for ensuring that your access to and use of free pick comply with the laws and regulations of your jurisdiction. free pick provides service where we believe local law permits, but we do not provide legal advice about your specific jurisdiction. It is your obligation to research and understand the gaming laws applicable in your territory before creating an account or depositing funds. Some jurisdictions permit online gaming without restriction; others restrict it to licensed local operators; still others prohibit it entirely. If online gaming is prohibited or restricted in your jurisdiction, and you choose to use free pick regardless, you do so at your own legal risk and in violation of local law. free pick bears no responsibility for legal consequences you may face if your use of our service is determined to be unlawful in your jurisdiction. We encourage you to consult your local regulations or a legal professional in your jurisdiction to clarify the legal status of online gaming in your area. Your continued use of free pick constitutes your acknowledgment that you have verified compliance with applicable law and that you accept full responsibility for any legal or regulatory consequences of your access.
Data and privacy scope
We at free pick collect personal data during account registration and verification to comply with anti-money-laundering (AML) and Know-Your-Customer (KYC) requirements. Data collected includes: name, date of birth, contact email or phone, official identity document details, and linked payment method information. This data is encrypted and stored securely on free pick servers. We share personal data only with: (a) payment processors and banks to execute deposits and withdrawals; (b) regulatory authorities when required by law; (c) law enforcement when legally compelled; and (d) our internal compliance and fraud-detection teams. We do not sell or market personal data to third parties. Your data is retained for 90 days after account closure or the last transaction, then deleted unless we are required by law to retain it longer. For a complete explanation of our data practices, see our Privacy policyYou have the right to request access to your personal data, correction of inaccurate data, or deletion of data (subject to legal retention requirements) by contacting our support team or submitting a formal request through our Legal notice contact channels.
Contact for legal inquiries
If you have legal questions about free pick, our terms, or your rights and obligations as an account holder, contact us through the channels listed in our Legal noticeYou may also initiate formal dispute resolution by submitting a written request via our support email address provided in that notice. Our response time to formal legal inquiries is within 14 business days. If you are unable to resolve a dispute through our support channels, you may pursue remedies available under the laws of your jurisdiction, including complaint to local consumer-protection agencies or arbitration through mechanisms recognized by your jurisdiction. We remain available to discuss concerns and work toward resolution in accordance with our terms and applicable law. For urgent compliance or legal matters, our dedicated legal-inquiry email is the preferred channel and will receive priority attention within 5 business days.